Shipping

We process orders quickly
Orders are prepared within 1–2 business days after payment confirmation.
We only ship with trusted carriers.

Shipping Rates
Shipping rates calculated at checkout based on weight and destination

Tracking Your Order
Once your order ships, you’ll get an email with a tracking number and a direct link to the carrier.
You can also check status in “My Account → Orders”.
If your delivery is delayed, contact us and we’ll help resolve it.

Estimated Delivery Times
– Delivery times vary bases on the destination. A number of factors can influence the delivery times, such as customs clearance, delays from the carriers, geopolictical situations, etc.

Taxes & Customs
For international shipments, duties or local VAT may apply upon delivery.
These charges are included in the item price or shipping cost.
Please check with your local customs office before ordering if you wish for more information.

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Returns & Exchanges

1. Return Window
You can return products within 30 calendar days of delivery.

2. Product Conditions
– Please refer to our Refunds and Returns Policy within the footer of this page

3. Return Process
1. Submit a request via “My Account → Returns” or email us at gxportsolutions@outlook.com with:
– Order number
– Item(s) you wish to return
– Reason for return
If you do not get a reply in 2 to 3 working days maximum, please call us at +34 663 186 797 or you can contact via Whatsapp.
2. We’ll reply with a Return Authorization (RMA) and a return label (for defective/wrong items).
3. Pack the item securely and send it back.
4. Once received and inspected, we will:
– Refund the item cost (excluding original shipping), or
– Send a replacement

4. Refunds
Processed within 7 business days after receiving the return.
Refunds are issued via the original payment method.

5. Return Shipping Costs
– Return shipping costs are the customer’s responsibility only

6. Non-Returnable Items
Please refer to our Refunds and Returns Policy within the footer of this page